Nutmeg Spa collects and holds certain information or data about you when you use our contact request forms, book appointments directly or using our app, correspond with us by email or visit our premises and events. We collect:
- queries and feedback that you leave, including your email address and phone number if you contact Nutmeg Spa
- your email address and subscription preferences sign up to our email alerts and how you use our email, for example whether you open them and which links you click on.
- medical history and lifestyle information when you complete consultation forms prior to receiving treatments.
This data can be viewed by authorised people to:
- improve the facebook page by monitoring how you use it
- gather feedback to improve our services, for example our email alerts and app
- respond to any feedback you send us, if you have asked us to
- send email alerts to those who request them
- to allow you to make transactions
- provide you with information about local services if you want it
Where your data is stored
We store your data on secure servers
Keeping your data secure
Sending information over the internet is not generally completely secure and we can’t guarantee the security of your data while it is in transit. Any data that you send is at your own risk. We have procedures and security features in place to keep your data secure once we have received it.
Disclosing your information
We may pass on your information if we are legally obliged to do so, or if we have to enforce or apply our other terms of use and other agreements. We will not share your information with any other organisations for marketing, market research or commercial purposes, and we don,t pass on your details to other websites.
Your rights
You can find out what information we hold about you, and ask us to not use any of the information that we collect. If you have signed up for email alerts, you can unsubscribe or change your settings at anytime by selecting the “unsubscribe” link that appears in every email.
Links to other websites
Our website contains links to other websites (Timely booking system, Neal’s Yard website, Facebook and Instagram etc). This privacy policy only applies to this Nutmeg Spa website and doesn’t cover other services, suppliers or freelance information that we link to. These services have their own privacy policies and terms and conditions.
Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
Following a link to the Nutmeg Spa website from another website
If you come to the Nutmeg Spa website from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website that you came from to find out more about this.